Shipping

Shipping Policy

This Goose Creek page explains processing, delivery, and tracking in a store-specific format.

Details from Goose Creek on returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Goose Creek also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

What Goose Creek customers should know about processing and transit
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Our approach at Goose Creek to delivery issues
For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@Gocecrsakcandle.shop or 5026989575. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Details from Goose Creek on delivery area
We currently deliver solely to addresses within the United States. Standard shipping is free.

What Goose Creek customers should know about tracking and addresses
Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Merchant Information
Business name: Goose Creek
Brand name: Goose Creek
Email: Support@Gocecrsakcandle.shop
Phone: 5026989575
Physical address: 302 S Broadway, Lexington, Kentucky, 40508, United States